How many chances does a dealer get to fix it?
Simply Review the four-times test, the serious-safety-hazard test or the 30-days test.
The law presumes you have given the manufacturer or authorized dealer a reasonable number of attempts to fix the defect if you pass one of these tests. The mileage requirements generally do not apply to TRVs.
Serious-safety-hazard test
If you have taken the vehicle for repair of a serious safety hazard:
- once during the first 12 months or 12,000 miles, whichever comes first, and
- once more during the 12 months or 12,000 miles following the first repair attempt, and
- the problem is still not repaired
Four-times test
If you have taken the vehicle to a dealership for repairs:
- two times for the same problem or defect within the first 12 months or 12,000 miles, whichever comes first, and
- twice more during the 12 months or 12,000 miles after the second repair attempt, and
- the problem is still not repaired
30-days test
If your vehicle has been out of service for repair because of problems covered by the warranty:
- for a total of 30 days or more, not necessarily all at one time, during the first 24 months or 24,000 miles, and
- there were two repair attempts during the first 12 months or 12,000 miles immediately after delivery, and
- a substantial problem still exists
If a comparable loaner vehicle was provided while the vehicle was being repaired, that time does not count toward the 30 days.
If you have purchased a new car, automobile and truck, motorcycle, RV, boat, computer or other consumer appliance call Attorney Gary Gibson with the Carabin & Shaw Law Firm. The call is free. The consultation is free. Call 210-222-2288 or toll free at 1-800-862-1260.
