What's My First Step?
If your Lemon Law case or Diminished Value case is accepted by the Law Firm the following rates and fees are now required as of Jan. 1, 2011.
A $500 non-refundable fee is due at contracting to cover the required expert fee to inspect your vehicle and for his report and findings on your vehicle and to cover the fees and expense of an initial letter of representation from the Law Firm and a Demand Packet to the manufacture of the vehicle on Lemon Law Cases or the defendant driver on Diminished Value Cases.
If your Lemon Law Case or Diminished Value Case is successful and a cash settlement is obtained the Law Firm is paid an additional 20 % of any and all recovery and you the client would receive 80% of any such recovery. If no recovery is made then no other fees or expenses are due from you to the Firm.
We recommend that you call us and speak to Attorney Gary Gibson if you believe you have a claim. The call is free. The consultation is free.
Generally, if your dealership does not seem to be able to correct the problems with your vehicle, send a letter, preferably by certified mail, to the manufacturer. The owner's manual or warranty booklet should have a contact name and the address of the manufacturer's regional office. Describe the vehicle's condition and offer the manufacturer an opportunity to fix the problem. Better yet, tell the manufacturer when the vehicle will be back at the dealership for repair.
It is important to keep a complete record of all your dealings with the manufacturer and dealer, including copies of all repair orders, letters and records of phone calls. If you decide to file a Lemon Law complaint, you will need to send copies of all the materials to TxDOT.