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Steps to Take After a Rideshare Accident- A Guide for San Antonio Passengers

Since the San Antonio City Council reached agreements with Uber and Lyft in 2015, residents and tourists have taken advantage of rideshare services. Fortunately, some studies do suggest that the prevalence of ridesharing has reduced the number of alcohol-related rideshare accidents in the South Texas city.

However, any lawyer could list several other rideshare risk factors causing an overall increase in motor vehicle crashes: driver distraction, unpredictable variables, and more. Following an accident, the San Antonio attorneys at Carabin Shaw help you understand every legal step that you can take to protect your rights as a rideshare passenger.

Immediate Steps at the Scene of Your Rideshare Accident

Although over one-third of all Americans have used rideshare apps, most people aren’t thinking about the possibility of accidents when they request rides. Nonetheless, you benefit from being aware of three actions that you can take immediately after an accident:

  1. Check for injuries on yourself and others.
  2. Contact emergency services.
  3. Gather details, such as photos, that capture the circumstances.
  4. Immediately receive medical care.

Responsive documentation at the scene improves outcomes for your recovery, insurance claims, and even a Texas rideshare injury lawsuit.

Communicating with the Rideshare Company

After a crash, decisions about fault and damages weigh heavily as factors influencing your compensation. Therefore, it’s important to work with a trusted attorney to ensure that you follow the proper protocol when communicating with Uber or Lyft.

Information to Give the Company

First, follow the rideshare app’s designated process for reporting the incident. Be prepared to provide information like the following:

  • Specifics of the accident, such as a detailed description
  • Concrete evidence, like a police report
  • Medical records
  • Contact information of other passengers and witnesses

You should quickly respond to requests for more information, but an experienced Uber accident attorney in Texas helps you avoid sharing details that might be misconstrued as admissions of fault.

Information to Get from the Company

You should also obtain the following information from the rideshare company:

  • Incident report confirmation
  • Liability insurance plan details
  • Customer support contact details

Finally, keep a record of all communication as documentation.

Seeking Medical Attention and Documenting Your Injuries

An Uber or Lyft passenger injury can result in both immediate and delayed symptoms. For instance, back pain is a common car accident symptom that your doctors may initially treat as whiplash or a sprain. As time goes on, the diagnosis could expand to include a pinched nerve, herniated disc, or chronic pain.

Your compensation for all of these injuries is possible only when medical charts document them and link them to the accident. For your case and overall well-being, our team of lawyers helps ensure that you receive accurate diagnoses and comply with your treatment plans. They will also work with victims to make certain that all evidence and documentation is compiled as thoroughly as possible.

Finding Legal Support for Securing Compensation

A trusted rideshare accident lawyer in San Antonio maximizes the compensation victims and their families can recover. With legal aid, you can communicate confidently with any involved insurance agencies and pursue a lawsuit if necessary.

Help with Insurance Claims

If the app reflects an in-progress ride during the time of your accident, the company’s liability insurance typically covers your injuries no matter which driver is at fault. But, depending on circumstances, you might also file a claim with your driver’s or another driver’s insurance.

Pursuing Rideshare Lawsuits

In some cases, lawsuits against the company or other parties may be possible. For example, the rideshare company’s lax hiring practices could open them up to claims of negligence.

You might also be able to sue for offenses like assault, battery, intentional emotional harm, or wrongful death. And because Carabin Shaw offers our services on a contingency-fee basis, you pay only if we win your case. Thus, you assume no additional financial risk, no matter the course you pursue.

Dial Now to Connect with Top-Rated San Antonio Lawyers After a Rideshare Crash | Free Case Review

Call 800-862-1260 to set up your free initial appointment with our top Texas law firm. Our 24/7 availability and staff of Spanish- and English-speakers ease your journey to restoring peace after a rideshare accident, a priority that Carabin Shaw reviews consistently show.

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Visits with the Attorney are by appointment only. Main office San Antonio, Texas.

Client Reviews
We are very glad we called Carabin Shaw after our accident. We now recommend them to everyone. - Griselda S.
You want Carabin Shaw on your side after an accident. They were excellent. - Valerie S.
In our opinion, no one is better, Carabin Shaw is the Law Firm you want on your side after an accident. - Amanda G.
The attorneys and staff went out of their way to help us after our accident. Thank you Carabin Shaw. - Melinda F.
We did our research after our accident and chose Carabin Shaw. They were great. Highly recommend. Joel Y.